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Projects

Since our foundation in 2010, we have completed over 250 projects in Jordan, Palestine, Lebanon, the United Arab Emirates, Saudi Arabia, Yemen, Nigeria, and Ukraine in various sectors. We work with the world’s leading development, aid, and world-renowned institutions, including USAID implementing partners, UNICEF, the World Bank, UNHCR, WFP, UC Berkeley, Harvard, and Tufts University, as a research and implementation partner, connecting global change-makers with local communities for research, monitoring, evaluation and learning (MEL), capacity-building, and implementation support. This page aims to present a few projects conducted by Mindset across the Middle East, Africa, and Europe.

Image of Jordan Nutrition Innovation Lab (JNIL)

Jordan Nutrition Innovation Lab (JNIL)

USAID & Tufts University

The Jordan Nutrition Innovation Lab (JNIL) project, which is managed locally by Mindset, aims to generate evidence on the impact of USAID-supported Community Health and Nutrition (CHN) activities in Jordan. The goal of the project is to improve maternal and child health and nutrition outcomes through a rigorous evaluation of the CHN program. Our team assisted in the development of survey tools, data collection, and analysis of the project.

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Jordan Technical Assistance Program (J-TAP)

USAID & Creative Associates International

USAID contracted Mindset as a third-party monitoring partner for the Jordan Technical Assistance Program (J-TAP) project, which aims to strengthen staff engagement, behavior, and management at the Ministry of Youth and the Ministry of Education. Mindset’s various tasks ranged from conducting post-training assessments to collecting employee feedback.

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UNHCR Assessment Home Visits in Jordan

UNHCR

One of UNHCR’s most important refugee support programs is the monthly cash assistance to refugees. To determine eligibility for assistance, UNHCR requires data on their vulnerability profile through assessment home visits.‍‍Since 2016, Mindset has been UNHCR’s data collector for this exercise, whereby we conduct an average of 5,000 face-to-face interviews and home visits per month.

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USAID General Population Survey in Jordan (Round 1 and 2)

USAID, Management System International & The Kaizen Company (Tetra Tech companies)

Mindset was primarily responsible for all data collection efforts related to two rounds of the General Population Survey requested by USAID in 2018 and 2021. The survey is intended to improve the understanding of the context of USAID project implementation in Jordan. This assignment exemplifies Mindset’s capacity to successfully manage and implement large-scale data collection exercises.

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UNHCR 2022 Vulnerability Assessment Framework (VAF) Population Study

UNHCR

Mindset contributed to the United Nations High Commissioner for Refugees (UNHCR) 2022 Vulnerability Assessment Framework (VAF) Population Study by managing a large-scale data collection exercise and fieldwork. Designed in 2014, the VAF represents a key tool for informing humanitarian and development partners with respect to programming and advocacy for refugees' rights. In 2022, it focused on refugees living in camps for the first time and refugees residing in host communities.

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Gender and Adolescence: Global Evidence (GAGE) Longitudinal Research

Gender and Adolescence: Global Evidence (GAGE) & Overseas Development Institute (ODI)

The Gender and Adolescence: Global Evidence Longitudinal Research, managed by the Overseas Development Institute, is a longitudinal research and evaluation study. The programme is the world’s largest study with a focus on youth in the Global South. It follows the lives of 18,000 adolescents in six low- and middle-income countries in Africa, Asia, and the Middle East over 9 years. Mindset is the research partner in Jordan, having provided support to several research projects.

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UNICEF Hajati Programme

UNICEF

Mindset performed multiple assignments for UNICEF’s Hajati Programme since its launch in 2017. This program offers unconditional cash assistance to some of the most vulnerable families in Jordan whose children are registered in double-shift schools. Mindset was contracted to perform data collection for the baseline assessment, two post-distribution monitoring exercises, as well as a research study.

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Primary Health Care Leadership Challenge Fund Independent Verification Agency in Nigeria

UNICEF

Mindset has served as an independent verification agency for the Primary Health Care Leadership Challenge Fund, which represents a flagship initiative in Nigeria aiming at enhancing the different states’ commitment to enhancing primary health care services. The comprehensive verification exercise included field visits and audits, quantitative and qualitative data collection.

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Post-Distribution Monitoring (PDM) of UNHCR Multi-Purpose Cash Assistance (MPCA) Program in Ukraine

UNHCR

In the context of this Post-Distribution Monitoring (PDM) exercise performed in 2022, Mindset supported the United Nations High Commissioner for Refugees (UNHCR) in Ukraine by assessing the effectiveness of its cash assistance program and by providing recommendations for program improvement based on the research results.

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Evaluation of the World Food Programme's Food Voucher Programme

World Food Programme & Boston Consulting Group

Through the Regional Syria Refugee Response, the World Food Programme has been providing food assistance to Syrian refugees in the Syria+5 region (Syria, Lebanon, Jordan, Turkey, Egypt and Iraq) since 2012 through its food voucher program. Mindset contributed to a study comparing different assistant modalities - unrestricted cash versus food-restricted value vouchers - utilizing an experimental approach and followed-up by three post-distribution monitoring rounds.

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Violence Against Children Study in Jordan

UNICEF

The Violence Against Children study, commissioned by UNICEF and conducted by Mindset, provides insight into the prevalence, trends and societal practices related to violence against children. The study, the largest of its kind in Jordan, represents a key reference for decision-makers directing their efforts in strengthening the child protection system in Jordan.

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Jordan Private Sector Survey for USAID Economic Growth and Competitiveness Assessment

USAID & Management System International (Tetra Tech company)

In 2017, Mindset conducted one of the largest enterprise surveys in Jordan as part of the USAID Economic Growth and Competitiveness Assessment. Through the survey, data from more than 1,800 businesses of all size classes were collected, generating valuable information for USAID, their implementing partners, and key development and growth stakeholders in Jordan.

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Registration Support for the Takaful Program

UNICEF & National Aid Fund

In 2019 the Government of Jordan (GoJ), through the National Aid Fund (NAF), launched the Takaful Program - later supplemented by the Unified Cash Assistance Program - the biggest national program for social protection in the history of Jordan. It provides direct financial support to selected households across the kingdom. Mindset was contracted by UNICEF to support the registration process of this program throughout Jordan.

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Validation Home Visits for the Takaful Program

World Food Programme & National Aid Fund

In 2019 the Government of Jordan (GoJ), through the National Aid Fund (NAF), launched the Takaful Program - later supplemented by the Unified Cash Assistance Program - the biggest national program for social protection in the history of Jordan. It provides direct financial support to selected households across the kingdom. Mindset was contracted by the World Food Programme (WFP) to support the validation process of potential NAF’s beneficiaries throughout Jordan.

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Large Scale Informational Sessions - Financial Literacy for the Takaful Program

World Food Programme & National Aid Fund

In 2019 the Government of Jordan (GoJ), through the National Aid Fund (NAF), launched the Takaful Program - later supplemented by the Unified Cash Assistance Program - the biggest national program for social protection in the history of Jordan. Mindset was contracted by the World Food Programme (WFP) to equip thousands of beneficiaries with essential financial knowledge and skills to access NAF’s aid through different payment modalities.

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General Food Assistance (GFA) - Informational Sessions for Syrian Refugees in Jordan

World Food Programme

In 2022, the World Food Programme (WFP) implemented a new electronic cash transfer service in Jordan to reduce transaction costs and offer beneficiaries an easier and more dignified way of receiving assistance. In this context, WFP launched information/sensitization sessions on electronic cash transfer modalities, for Jordanians and refugees assisted directly or indirectly by its program.

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Mid-term Performance Evaluation of USAID's Takamol Activity

USAID & Management System International (Tetra Tech company)

In 2017, Mindset conducted the mid-term evaluation for USAID's Takamol Activity, a flagship initiative to enhance gender equity and female empowerment in Jordan. Engaging a wide range of stakeholders in the evaluation, the implementation was assessed across the themes of effectiveness, sustainability, credibility, synergy and learning.

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Data Collection for the Municipal Services and Social Resilience Project (MSSRP)

The World Bank

Mindset was contracted by the World Bank to conduct multiple assignments for their Municipal Services and Social Resilience Project (MSSRP), a ten-year (2014-2024) project that serves to support Jordanian municipalities affected by the Syrian refugee crisis in delivering services and job opportunities to both Jordanians and Syrians. Mindset’s research and data collection activities for MSSRP included both an employee and a beneficiary survey.

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Human Resources for Health (HRH) Research Activity

USAID & Chemonics (Tetra Tech company)

The USAID-funded Human Resources for Health Activity (2030) works for the improvement of health services focusing on workforce strengthening. Mindset supported the Activity by contributing to a research study, which aimed to understand factors that influence the retention, job satisfaction, and motivation of health workers in Jordan's Ministry of Health facilities.

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Evaluation of the Joint SDG Programme on Institutionalizing Social Protection in Nigeria

UNICEF & Samuel Hall

The Joint Programme to Accelerate the Sustainable Development Goals in Nigeria 2020–2022: Institutionalizing Social Protection for Accelerated SDG Implementation in Nigeria, is a multi-agencies two-year US$2-million project to enhance social protection in Nigeria. Mindset was contracted to conduct an end-line evaluation to ascertain the extent of goal achievement.

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Evaluation of the Emergency COVID-19 Support Programme of the German Ministry for Economic Cooperation and Development in Jordan and Lebanon

The German Institute for Development Evaluation (DeVal)

Mindset supported the German Institute for Development Evaluation through various data collection exercises in evaluating the Emergency Covid-19 Support Programme of the German Ministry for Economic Cooperation and Development for Jordan and Lebanon.

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Yemen Mobile Phone Survey (Round 1 to 4)

The World Bank

Mindset has contributed to generating meaningful insights for humanitarian actors on the needs of displaced populations by conducting four rounds of phone surveys between 2022 and 2023 in Yemen, focusing on access to food and basic services. The project demonstrates Mindset’s ability to effectively overcome research challenges related to continuous displacement and hard-to-reach populations.

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Dubai Cultural Diplomacy Program

Dubai Culture and Peppers & Rogers Group

Mindset supported the Dubai Cultural Diplomacy Program of Dubai Culture through providing comprehensive research services (2017 - 2018), providing a nuanced picture of priority aspects related to Dubai’s cultural heritage and representation.

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Impact Evaluation of the Kindergarten Teacher Professional Diploma in Palestine (Baseline study)

Palestinian Ministry of Education & The World Bank

Mindset was contracted to conduct a baseline study to support the impact evaluation of a professional kindergarten teacher development program, rolled out by the Palestinian Ministry of Education in the context of the World Bank supported Improving Early Childhood Development Project. Mindset’s multidisciplinary research involving large-scale surveys as well as tools such as classroom observations and child-direct assessments commenced mid-2023.

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Research on People with Disabilities in Saudi Arabia

Authority for Persons with Disability (ADP)

This assignment reflects Mindset’s experience in conducting research on and with people with disabilities, as well as our reputation as trusted research partners in the Kingdom of Saudi Arabia. Applying quantitative and qualitative methods, Mindset provided the Authority of Persons with Disabilities with in-depth insights into highly policy-relevant topics around health and well-being as well as the impact of COVID-19.

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Follow-up Assessment on the Gendered Realities in Displacement of Syrian Refugees in Jordan and Lebanon

UN Women & Agulhas for Applied Knowlegde

This project consisted of a follow-up on UN Women's "Unpacking Gendered Realities in Displacement: The status of Syrian refugee women in Jordan, Lebanon and Iraq", a regional research published in 2018 on the impact of the Syrian crisis on women and girls and their ability to access humanitarian aid. Mindset was hired to conduct data collection and analysis, through phone surveys in Jordan and Lebanon.

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Assessing the results of IOM’s Household Rehabilitation Assistance in Ukraine

International Organization for Migration

Under the International Organization for Migration (IOM)'s 2022 Winterization Strategy, the Household Rehabilitation Assistance activity consists of repairing houses damaged by the conflict in Ukraine. Mindset was hired as IOM's Third-Party Monitoring (TPM) partner to perform an assessment of this activity, through a phone survey.

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Farmers Registration Survey for the Madad Project

Food and Agriculture Organization

As part of the EU-funded Madad project, the Food and Agriculture Organization (FAO) - in collaboration with the Jordanian Ministry of Agriculture - seeked to develop a comprehensive database of farmers in Jordan to enhance agricultural planning, improve food security, and facilitate targeted interventions in the agricultural sector. Mindset was contracted by the FAO to conduct research, and capture data on the number of farmers in all governorates across Jordan.

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Skills Mapping for Syrian and Non-Syrian Refugees in Jordan

World Food Programme & UNHCR

On behalf of the World Food Program (WFP) and the United Nations High Commissioner for Refugees (UNHCR), Mindset performed multiple large-scale data collection exercises in 2022 and 2023 to gather information on refugees’ livelihood-related skills, experience, capacities, and aspirations. The collected data will serve as a foundation to re-orient the refugee response in this protracted crisis to longer-term solutions in Jordan.

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Dubai's Maritime Museum (Museum of the Sea)

Dubai Municipality, Dubai Culture, Dubai Tourism & Empty

The Museum of the Sea project in Dubai illustrates Mindset’s expertise in the cultural and tourism development domain and the great diversity of research methods we apply to satisfy complex project requirements. In close collaboration with Empty Dubai, our team contributed through various activities, ranging from a review of history and the study of themes to behavioral research and the evaluation of visitor experience.

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Capacity Building Activity for the Jordanian Ministry of Health (MoH)

USAID & The Kaizen Company (Tetra Tech company)

As MELA’s local partner, Mindset provided basic monitoring, evaluation, and learning (MEL) training to the MOH’s staff responsible for data collection and analysis, and then providing them with the coaching support required to help them report on their MEL Plan performance indicators. Our team utilized a “learning by doing” approach to maximize staff expertise in rigorous MEL methods.

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